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Deborah Biggs Music Tuition

Lesson Cancellation Policy

Please be aware of my Lesson Cancellation Policy which reads as follows:


Pre-arranged lesson cancellations:                   NO CHARGE
                                                                    (although I ask for as much notice as possible, especially if cancelling more than one week's worth of lessons - a minimum of two weeks wherever possible please)

Lessons cancelled with 48+ hours notice        NO CHARGE - every effort will be made to reschedule your lesson(s).

Lessons cancelled with 24-48 hours notice      A CHARGE OF £10.00 per half-hour lesson, or £15.00 per hour lesson will be made

Lessons cancelled with less than 24 hours notice:    A FULL LESSON FEE WILL BE CHARGED

My diary is so busy these days that rescheduling lessons is becoming harder and harder, especially at short notice. This is why I will now only be able to reschedule lessons with 48+ hours notice. Charges will apply to any lesson cancelled with less than 48 hours notice, except in exceptional/emergency circumstances. Thank you for your understanding.
 

IF YOU WISH TO CANCEL YOUR/YOUR CHILD'S LESSONS COMPLETELY PLEASE BE AWARE THAT I REQUIRE
A MINIMUM OF 4 WEEKS NOTICE.

WHETHER OR NOT YOU ACTUALLY TAKE THE FINAL FEW LESSONS IS ENTIRELY YOUR CHOICE,
BUT PAYMENT WILL BE DUE FOR THE FULL NOTICE PERIOD.

THANK YOU FOR YOUR UNDERSTANDING